Quality of Working Life and Its Relation to Organizational Commitment and Performance

The study aims , generally , at studying the relation between quality of working life and organizational commitment and performance , and the effects of demographic , social and economic variables on organizational commitment and performance , it also shows the importance of social factors as compared to material ones in its effects on organizational performance , Finally , It show the effect of organizational commitment on organizational performance To answer the raised questions , social survey method in addition to comparative method are used by researcher . The study contains 98 cases , representing the team work members in all the branches of Alexandria bank on Beni – Sueif Governorate . The required data for this study has been collected according to some methodological techniques represented in interviewing schedule , direct observation , unstructured interview , and the analysis of documents and records content . The current study consists of two parts . The first part includes the theoretical and methodological Framework of the study. It is divided into Four chapters .The first chapter deals with the aims and the main concepts of the study. The second chapter expostulates the different theories for studying organization and analysis of work process . The third chapter exposes the various studies that handle quality of working life, organizational commitment and organizational Performance . The fourth chapter deals with the methodological procedures of the study . The second part of the study , presents the results of the field study . It falls into Four chapters , presenting the results of the field study .The fifth chapter deals with the management ’s strategies for improving the quality of working life within organization .The sixth chapter tackles effects of some demographic , social and economic variables on organizational commitment and performance , The seventh chapter discusses the relation between quality of working life to organizational commitment . The eighth chapter handles the relation between quality of working life to organizational performance . The results of the study support the validity of the following hypotheses : 1- There is a positive relation between demographic, social and economic variables , and organizational commitment and performance . 2- There is a positive relation between the improvement of quality of working life and increasing the rate of organizational commitment . 3- There is a positive relation between the improvement of quality of working life and increasing the rate of organizational Performance . 4- The relative importance of social factors has an increasing influence on organizational performance compared to materialistic ones . 5- There is a positive relation between The rate of organizational commitment and the rate of organizational performance.